The Standard for
AI Phone Answering
in Allied Health.

Missed calls mean missed bookings. Inconsistent phone handling damages trust. Aeva answers every patient call with the most life-like voice on the market.

2100+ Practitioners
210,000+ Calls
26,000+ Apts Booked
Connects with

Try Aeva Live

 

Choose a voice:

Aeva
Aeva
Emma
Emma
Sarah
Sarah
Sophie
Sophie
Connects with

"We highly recommend Aeva to any clinic wanting to save time and streamline front-desk operations."

Dr Arthur Bilski

Northern Rivers Oral and Maxillofacial Surgery

"We can actually spend more time looking after our patients."

Katie Townsend

360 Health Colonics

"It feels like she's a human over the phone"

Daniel Vatamanu

RED Physiotherapy

“She’s been absolutely amazing and patients love her”

Liz Richards

Posture Right Chiropractors

“Better than any others I’ve tested on the market”

Dr Izzy Lewis

BRAIN TO BODY®

"I'd highly recommend giving it a go. This is the future."

Tom Cartwright

The Physicaltherapy Centre

"To be perfectly honest, its been absolutely amazing"

Todd Crafter

Crafter Chiropractics

"The platform is highly recommended"

Peter Colhoun

In Motion Clinics

"Every single call gets answered no matter what"

Dilhan Jayamanne

First Point Physio

"We highly recommend Aeva to any clinic wanting to save time and streamline front-desk operations."

Dr Arthur Bilski

Northern Rivers Oral and Maxillofacial Surgery

"We can actually spend more time looking after our patients."

Katie Townsend

360 Health Colonics

"It feels like she's a human over the phone"

Daniel Vatamanu

RED Physiotherapy

“She’s been absolutely amazing and patients love her”

Liz Richards

Posture Right Chiropractors

“Better than any others I’ve tested on the market”

Dr Izzy Lewis

BRAIN TO BODY®

"I'd highly recommend giving it a go. This is the future."

Tom Cartwright

The Physicaltherapy Centre

What Aeva does for your clinic

Turn missed calls into new bookings

Reliable full-time, after-hours or overflow call coverage.
Intelligently guide new patients to booking an appointment.
Collect deposits over the phone to reduce no-shows.
Reliable full-time, after-hours or overflow call coverage.
Intelligently guide new patients to booking an appointment.
Collect deposits over the phone to reduce no-shows.
Incoming CallEmma Wilson · +64 21 456 789
After Hours
Ringing...
Live Impact
Live
0255075100MonTueWedThuFriSatSun
Sarah M. — BookedJust now
Incoming Call+64 21 345 678
Active Call QueueHandled by Aeva · No extra staff needed
0/5

Aeva Outbound

Aeva reactivates the patients who didn't rebook.

Most clinics spend a fortune chasing cold leads through ads. The top practitioners have worked out that the gold is already in their database.

£5k
New revenue
Return vs Meta ads
~10%
Reactivation rate

* In 6 weeks at one Aeva user's clinic

Patient Reactivation

Patients who haven't re-booked — Aeva calls on your behalf — Bookings fill your diary

Day Rescheduling

When a practitioner calls in sick, Aeva contacts every affected patient and rebooks them — before you even start your day.

Marketing & Reminders

Coming Soon

Aeva calls cold leads the moment they fill out an ad form, and reminds your patients the day before their appointment to ensure attendance.

Get Setup
In just 30 minutes

Basic Information
Select voice...
State All Calls Are Recorded

Get Setup
In just 30 minutes

Configure your AI receptionist

Choose your features, pick your accent and use our AI to do most of the set up for you.

Basic Information
Select voice...
State All Calls Are Recorded

Aeva: The Standard for AI in Practices

Aeva has become the natural choice for modern practices — refined over months with input from hundreds of practitioners, and endorsed by more healthcare professionals than any other platform. By continually evolving around real practice needs and providing direct founder support, we ensure Aeva becomes a success in your workflow, not just another system to figure out.

Fully compliant with GDPR, APP, and NZPP standards

Your patients' data is protected with enterprise-grade security measures. We maintain full compliance with international privacy regulations including GDPR, Australian Privacy Principles (APP), and New Zealand Information Privacy Principles (NZPP). All data is encrypted, audit trails are maintained.

Security Shield
GDPR
APP
NZPP

Natural sounding voices in your local accent

Aeva uses custom trained, human-feeling voice models that are created by us, specifically for our healthcare receptionists. No robotic tones or awkward phrasing. Just natural, friendly voices that feel like a real receptionist, not a bank robot.

AUS
NZ
UK

Your clinic's untapped revenue

Slide to match your practice. Watch the numbers move.

$6,150/month

in recovered revenue

$3,000 from answering missed calls$3,150 from rebooking lapsed patients$259 Aeva plan per month
Missed / mishandled calls per month40
Patients who don't returnLearn morePatients who attend an initial appointment but never book a follow-up. Aeva Outbound proactively calls these patients to rebook them. Assumes a 20% reactivation rate and an average of 3.5 sessions per care episode.30
Average appointment value$150

Want to see if Aeva's a good fit for your clinic?

  • Allied health clinics on Cliniko or Splose that want calls booked straight into the calendar
  • Every size — solo practitioners to 28+ location groups
  • Clinics that want every call answered — and lapsed patients called back to rebook
  • Owners who want every caller answered 24/7 — nights, weekends, holidays
Aeva in action

More Testimonials


Ghassan Hamad | UK

Ghassan Hamad | UK

Owner of Leicester Ozone Clinic

"Since bringing in Aeva AI, the stress has disappeared. As a solo practitioner, juggling phone calls and patient care used to leave me stretched thin. The phone lines are now handled without me needing to lift a finger, and I can finally give my full attention to the people in front of me. I honestly wish I'd found this solution years ago."

Matthew Raftery | AU

Matthew Raftery | AU

Managing Director of FPES Australia

"You're the third AI receptionist company we have started with and the only one who we have been confident to launch. Just wanted to thank you for your help with this product."

Dr Gwen Adey | UK

Dr Gwen Adey | UK

Owner of Growth Factor Hair Clinic

"I've been shocked at how beautifully she takes bookings, even from older patients. It's so slick. Aeva is so reliable, 24/7, 365 days. My friends and colleagues who have human receptionists are plagued by sickness absence which is a huge problem to their businesses. Aeva is always on, so it's a weight off my mind. I feel proud to have Aeva as one of our first points of contact."

Dr Izzy Lewis | AU

Dr Izzy Lewis | AU

Owner of BRAIN TO BODY®

"Since integrating Aeva, everything's changed. Calls now divert straight to her, and I can actually relax knowing it's all being handled seamlessly. She integrates beautifully with Cliniko, and if anything out of the ordinary pops up, it hits my inbox directly. Nothing falls through the cracks. What's impressed me most is how intuitive she is. Would I recommend Aeva? Without hesitation. The very first call Aeva handled paid for three times it's annual investment."

Liz Richards | UK

Liz Richards | UK

Owner of Posture Right Chiropractors

"Aeva AI handles everything perfectly. The peace of mind is incredible, and my patients get better care because I'm not interrupting their session to answer the phone. My patients really like speaking to her and are super impressed with what she can do and the information she gives them. From rescheduling appointments, letting me know they are running late, to asking when their next appointment is, booking new patients in and answering a variety of questions, She can do it all!. It was super easy to set up and the team helps you with it to make sure it runs at its best. Best decision I've made for my practice in years!"

Jade Bennett | AU

Jade Bennett | AU

Osteopath at Byron Central Osteopathy

"Using Aeva AI has completely transformed how we handle bookings. The system catches every single call now - no more unclear voicemails or missed opportunities. As a busy osteopathy practice with four practitioners, it's such a relief knowing our patients can book appointments instantly, any time of day. The best part is our receptionist can now focus entirely on giving our in-clinic patients the attention they deserve."

Steven McLean | UK

Steven McLean | UK

Owner of Optimal Physio

"Onboarding with Aeva AI was incredibly smooth and hassle-free. The team behind it were responsive, supportive, and clearly passionate about delivering a great experience from the outset. Since integrating Aeva, our out of hours service has significantly improved, we no longer miss calls, and every interaction is handled consistently and professionally. It's reassuring to know Aeva is always 'on', never off sick or on annual leave, which gives us incredible peace of mind and reliability. It's already made a positive impact on the business, and knowing it's only going to get better makes this an exciting step forward for us. A brilliant decision and a real positive change for our customer service."

Dilhan Jayamanne | AU

Dilhan Jayamanne | AU

Director of Firstpoint Physiotherapy

"Chris and his team at Aeva AI have been outstanding from the very beginning. They set up my AI receptionist quickly and seamlessly, and have been fine-tuning it around the clock ever since. Their attention to detail is exceptional. Communication has been excellent, and the support has felt really personal and genuine. I'm excited to see how Aeva AI continues to grow and the impact it will have on my practice moving forward"

Dr Maxton Bergin | AU

Dr Maxton Bergin | AU

Director at Skintel

"Aeva AI Receptionist has been a game-changer for my medical practice. The setup process was incredibly detailed, and the team took the time to understand my business and how I wanted my receptionist to interact with clients. It is seamlessly integrated into my workflow and is an incredibly elegant solution, both in design and functionality. The natural conversational flow makes interactions smooth and intuitive. Every call is handled exactly how I want, with seamless appointment booking and clear, consistent responses to client inquiries. I'll never go back to a physical receptionist again. Highly recommend!"

Dr Arthur Bilski | AU

Dr Arthur Bilski | AU

Owner of Northern Rivers Surgery

"With such a high volume of calls, our receptionists were constantly torn between answering phones and helping patients at the front desk. This has freed up our in-house team to focus on patients in the clinic, significantly improving our workflow. The Aeva team has been incredibly responsive to our suggestions, and the system continues to become more effective with constant new features being added weekly. We highly recommend Aeva to any clinic wanting to save time and streamline front-desk operations."

Tom Cartwright | AU

Tom Cartwright | AU

Owner of The PhysicalTherapy Centre

"We're a small two-practitioner clinic, and Aeva AI has made a real difference. I used to take calls mid-consultation, which was far from ideal. Now, our AI receptionist handles new bookings, cancellations, and reschedules, all while sounding professional and natural. It integrates seamlessly with Cliniko, and the support from the Aeva team has been fantastic. I can customise how Sophie speaks to patients, and it's taken a massive load off my day. If you're running a clinic, I'd highly recommend giving it a go. This is the future."

Hanif Chatur | CA

Hanif Chatur | CA

CEO and Co-founder eVisitNB

"Before Aeva AI, managing cancellations and refunds through email was a nightmare. Endless back-and-forth, frustrated staff, and even missed requests. It was becoming unsustainable. What drew us to Aeva AI was its seamless Cliniko integration and the confidence we got from the demo. Since implementing it, our email inquiries have dropped by 90%, and both our team and patients are noticeably happier. Aeva AI is a reliable, efficient voice solution that truly enhances patient satisfaction and clinic efficiency"

Todd Crafter | AU

Todd Crafter | AU

Director of Crafter Chiropractic

"Running a solo chiropractic practice meant I was constantly juggling patient care with phone calls, even with part-time reception help. Aeva AI has transformed my workday - it handles all our scheduling seamlessly, chats naturally with patients, and manages the admin work I used to stay late for. My favorite part is knowing every call gets answered professionally, even when my receptionist isn't in. It's been such a relief having this level of support while keeping things personal for my patients."

Peter Colhoun | UK

Peter Colhoun | UK

Director of In Motion Clinics

"It's incredible how smoothly our scheduling runs now - every call gets answered, patients are guided through a clear process, and our team receives detailed message summaries that actually make sense. What I love most is how Aeva handles even complex or urgent patient requests with such precision. The stress of managing dozens of hourly calls has completely vanished, letting us focus on what matters most - providing great care to our patients."

Ben McChesney | AU

Ben McChesney | AU

Founder of Balance Osteopathy

"In a one-person osteo clinic, I was constantly catching up on calls between sessions. Aeva AI has really stepped in to handle that load. The system has direct access to my clinic diary which makes this process fairly seamless. Aeva are constantly improving and also patients seem to gradually be becoming more comfortable with having an AI person sort their booking out."

Frequently Asked Questions